Terms & Conditions
Bookings
To make the reservation effective, you have 7 days to pay 50% of the cost, via transfer, if you do not do so, the reservation will be lost.
Cancellation policy
Cancellation of reservation without penalty up to 15 days before the date of Check-In, for canceling after the deadline, 100% of the total reservation will be charged.
Don't show
No Show charge. If the passenger does NOT show up on the day confirmed in their reservation, 100% of the prepaid reservation will be charged as a fine, which will not be returned to the passenger.
Smoking policy
Smoking is allowed only in outdoor places, not in rooms or closed common places. This is according to the provisions of Tobacco Law No. 20,660
No pets allowed.
Access to Rapa Nui
To access Rapa Nui you have to fill out the Single Entry Form (Formulario de entrada única FUI) at the following link.
Have an up-to-date vaccination card
Present a negative covid antigen test 48 hours before arrival.